Electronic Medical Certification, hereinafter referred to as eMedCert, is dedicated to providing all medical professionals, or any other interested parties, with the highest quality online certification experience available. Our staff is available and is willing to work with any customers through any/all questions, concerns, or issues they may have with one or all of the courses offered through our website. We invite any individual who enrolls in a certification or recertification course to resolve any issues that have arisen through using our website now, or in the future, with our staff.

eMedCert provides online ACLS, PALS, and BLS certification/recertification courses and testing that grants individuals who have enrolled in our course(s) to earn a certification card after fully completing and successfully passing a course exam. The American Heart Association (AHA) does not accredit our courses because the AHA does not approve or accredit any fully online course or any other providers other than their own affiliated training centers. We suggest that you review the latest AHA guidelines, and consider an AHA-approved classroom program, which teaches clinical skills along with the cognitive portion of ACLS, PALS, and/or BLS training. We also recommend you review any supplementary knowledge in ACLS, PALS, and/or BLS procedure, pre-hospital training, hospital stabilization, and other cognitive skills.

Our ACLS, BLS, and/or PALS courses are not marketed or intended to be an all-inclusive ubiquitous program for Advanced Cardiac Life Support, Pediatric Advanced Life Support, and/or Basic Life Support. We accept no responsibility for any circumstance(s) in which a graduate of our course(s) provides negligent health services to a patient or anyone provided with medical attention.

By using any resource or information displayed on our website, or by using our courses, you agree that the information on the site is subject to change without notice, that the information on the site may have errors or other inaccuracies, that eMedCert is fully excluded from liability for these errors or other inaccuracies, and that the information listed on the website is to be used at your own risk and liability. You are also required to determine the accuracy and relevance of the information displayed on the site to your unique circumstance or clinical situation. There is no warranty or guarantee of coverage of any kind provided for the use of this website's information or training courses.

By using our website or purchasing our certification/recertification course(s), you agree that you take full responsibility for your actions and for how you implement any and all knowledge gained from our course. You also agree that you hold no liability to eMedCert through https://emedcert.com/ whatsoever. You also agree to relinquish any responsibility of eMedCert for loss of life or injury to any living thing or person that may result from your practice of knowledge gained in our certification or recertification course or from our website's resources.

Upon enrolling in a certification and/or a recertification course through eMedCert, or through voluntarily opting in by any means available through eMedCert’s website, you agree to allow messages to be sent to the email address associated with your account, as is provided during the course enrollment, or other registration means associated with our website. These emails may contain information including, but not limited to, account and course instruction information, purchase receipts, refund receipts, digital certification/completion cards, customer inquiry responses, promotional offers, certification/recertification deadline reminders, password recovery instructions, blog subscription confirmation, and blog post delivery.

eMedCert respects your right to privacy. All user data and emails sent to customers shall comply with the policies stated in our Privacy Policy. At any point, customers may discontinue the delivery of messages to their email address by unsubscribing directly from the email received, or through notices sent directly to eMedCert staff. Delivery services will be terminated immediately after a discontinuation request is received by eMedCert from the email address associated with your eMedCert account.

eMedCert Refund Policy

eMedCert offers a 100% Money-Back Satisfaction Guarantee on all purchased courses and programs. If a customer is not satisfied with an eMedCert course, or if an eMedCert course(s) is not accepted by a customer's employer or organization, the customer will be eligible for a full refund of their purchased course(s). eMedCert has extended this guarantee period to sixty (60) days following the course completion date (rather than the date of purchase, unless the purchase date and completion date are the same) to provide customers with an adequate amount of time for employer/organization acceptance.

Customers may cancel a course(s) for a full refund at any point during the course process prior to completing the course examination by contacting a member of our staff. In the event any refund is to be issued, the customer must allow up to five to ten (5-10) business days for the refund to be processed.

For further inquiries pertaining to purchase refunds, please contact our Support Team.

In the event a refund is issued for the full purchase price of an eMedCert course, the course will move to deactivated status within a customer's eMedCert account, and will no longer be accessible. If the certification course was completed prior to the refund being issued, the certification will no longer hold an active, verified status. The completed certification can regain active/verified status only once the customer submits payment in full for the course. The original issue date and expiration date will be utilized in the event a course is reactivated.

eMedCert reserves the right to refuse a refund to the petitioning customers if the 60-day refund window has passed. It is the obligation of the individual buyer to determine his/her organization's requirement for ACLS, PALS, or BLS certification/recertification prior to registering for a course on eMedCert's website. Refunds will be refused only in extreme cases when determined at the sole discretion of eMedCert's staff. Upon issuance of a refund, course completion cards, provider cards, awarded certificates, online user profile, and any other material issued to a customer prior to the refund will be made void and inaccessible.